State of Care

State of Care is a capacity-building game for healthcare providers and institutions to understand the systemic challenges faced by marginalised and vulnerable communities while accessing healthcare services, and the support systems that exist to help them overcome these challenges. The game is developed as customised modules to meet specific objectives for different stakeholders.

This is a physical game in which healthcare providers play the role of caregivers to different vulnerable personas who are trying to access mental healthcare services in a hospital. Through gameplay, players experience the challenges that different vulnerable groups face when accessing healthcare services, including financial stress from medical bills, inaccessible services, exorbitant wait times, and discrimination by hospital staff. These experiences help the player understand that the compounding effect of these challenges leads to greater distress for the person they are caring for. Finally, the players come together to find solutions to the challenges that they faced.

Partners:

This is a digital game designed for Panchayat officials in Chhattisgarh. The Panchayat officials take on the roles of vulnerable personas to navigate the multi-faceted and layered complexities that stand in the way of accessing mental healthcare. During gameplay, players navigate challenges stemming from academic stress, domestic violence, livelihood complications, stigma from the community, and other factors that act as barriers to effective mental healthcare. Engagement with these challenges helps the player understand how various factors together contribute to making mental healthcare inaccessible. After gameplay, the Panchayat officials collectively ideate on solutions to these challenges, focusing on their responsibility of facilitating connections with hospitals and supporting livelihood activities.

Partners:

This is a digital game in which Sankara Eye Hospital staff take on the roles of patients trying to access eyecare. During gameplay, players navigate the challenges faced by patients at different touchpoints in the hospital and healthcare landscape, including unaffordable services, disciminatory staff behavriour, inadequate hospital facilites, and delays in receiving care. Engagement with the challenges helps the player understand the cascading and cumulative effect of successive barriers in the process of accessing healthcare. After gameplay, the staff collectively develop approaches to ensure that their services are more readily available to and accessible by patients across the country.

Partner: